This is an ON SHIP position with Norwegian Cruise Line

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Listing Date:  January, 2017

POSITION TITLE: Install Production Manager POSITION GRADE: As Negociated
MANAGERS TITLE: Manager, Production DEPARTMENT / DIV: NCS / Production Show


Install Production Manager oversees all administrative requirements to drive a new project and production cycle timeline to a successful completion, from concept to onboard product. Acts as primary point person for Creative, Production and Design team members, under the direction of Manager, Production in the Norwegian Creative Studios (NCS). Schedules and holds production meetings, updates and maintains timelines and deadlines, manages and executes the established budget, oversees travel and acts as liaison with all internal and external contractors and vendors. Constantly keeps in touch with Creative, Design and Production team members, NCS & NCLH management, onboard ship personnel and all project contacts to ensure full and effective communications.

Must be at least 18 years old to apply.


VISION: Be the cruise line of choice.

MISSION: To provide a consistently superior cruise vacation by exceeding customer expectations and embracing our passion for innovation that delivers freedom and value for our guests, travel partners, team members and shareholders.


  • Responsible for all administrative needs to support and move the production cycle forward.
  • Liaison for the Creative, Production and Design teams; communication, travel schedules.
  • Point person for the project, in charge of paperwork, documentation, communications,
  • Manage the overall budget of the project with the Manager, Production.
  • Update and maintain production book with all related material from the project; to be returned at completion to Manager, Production at Postmortem.
  • Set timelines and deadlines for the project under the direction of Manager, Production.
  • Maintain a travel schedule in grid form for all Creatives; coordinate with Administrative Assistant in NCS to submit travel forms to book flights, hotel and transportation.
  • Work with Manager, Production to schedule all cabins for production team for build and install on the ship.
  • Ensure execution of consulting agreements with Creative, Production and Design teams under the direction of the Director and Managers at Norwegian Creative Studios.
  • Schedule and hold all production meetings and follow up, under supervision of Manager, Production.


  • Under direction of Manager, Production, manages capital and/or operational budgets of $250,000 to $2 million.
  • Required to travel domestically and internationally onboard NCLH vessels, visits to shops and design vendors, and to production meetings on site.
  • Position base is your home base until rehearsal period in Studios.
  • Travel requirements include production a, shop visits, rehearsals in Tampa and to the ship.
  • Liaison with a minimum of 70 people, including Creative, Production and Design team members, production casts and onboard personnel.


  • Reports directly to the Manager, Production at Norwegian Creative Studios.
  • Point person to keep the project on time, on budget and moving forward to deliver a completed production onboard that contributes to excellent ratings and customer satisfaction.
  • Maintains constant communication lines between Creative, Production and Design Teams, along with NCS management, NCLH contacts and onboard team members.
  • Tracks expenditures, reconciles and updates within established budgetary parameters.
  • Oversees creative content, design and technical elements previously agreed upon.
  • Does not have the authority to make changes creatively.
  • Authority for revisions and changes to budget, creative content and design elements are permitted only by VP, Entertainment & Cruise Programs and/or Director, Entertainment Production.
  • Common challenges are maintaining timelines and achieving deadlines, connecting and liaising with independent team members, effective communications with internal and external contacts, working independently with regular oversight and maintaining professional relationships with remote team members in a diverse and unique industry.


  • Five years of experience in an entertainment supervisory position with an intellectual property or related field. Company Manager experience preferred. Cruise ship experience a plus.
  • Expertise in theater production operations, budgets and procedures as a Company Manager.
  • Ability to create, manage and oversee production budgets per established guidelines.
  • Time management and efficient organizational ability required.
  • Knowledge of cruise ship entertainment operations preferred.
  • Ability to effectively communicate with internal and external contacts, including remote team members onboard ships.
  • Strong negotiating, conflict resolution and problem-solving skills.
  • Must be able to travel onboard ships frequently and for specified periods of time, to domestic and international locations.
  • Articulate, diplomatic communications, respectful, high level of English verbal, reading and writing competency.
  • Proficiency in Microsoft Office, including Excel, Word, Outlook, Windows.


  • High School diploma required.
  • Bachelor’s degree in Theater and/or Stage Management preferred.


  • Ability to effectively and professionally communicate with internal and external contacts from a remote location (ship).
  • Critical thinking, problem solving skills required.
  • Passionate about hospitality and customer service driven.
  • Must have a professional appearance and good hygiene.
  • Respect for all co-workers and guests.
  • Pride in your work by creating positive energy, excitement and fun.
  • Able to work 7 days a week with long hours for entire contract length.
  • Demonstrate positive behaviors; smiling, being polite and courteous.
  • Able to develop a camaraderie with diverse team members.
  • Ability to live in close quarters, share limited space.


The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC). In order to qualify for a MMC, applicants must demonstrate the following physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.4 NVIC 04-8).

If the applicant has a Body Mass Index (BMI) of 40.0 or higher, or if the verifying medical practitioner doubts the applicants ability to successfully perform any of the following functions, a suitable practical demonstration is required for those functions. The verifying medical practitioner, in consultation with any other qualified practitioners he/she deems appropriate, determines whether a practical demonstration is necessary, and whether the applicant is physically competent or not physically competent.

  • Is able to maintain a sense of balance without disturbance while walking and standing.
  • Is able to climb up and down vertical ladders and stairways.
  • Is able to step over a door sill or coming up to 24 inches in height.
  • Is able to move through a restricted opening of 24 inches by 24 inches.
  • Is able to open and close watertight doors that weigh up to 55 pounds. Must be able to move hands/arms in vertical and horizontal directions, rotate wrists and reach above shoulder height to turn handles.
  • Is able to lift at least a 40 pound load off the ground, and to carry, push or pull the same load.
  • Is able to grasp and manipulate common tools such as wrenches, hammers, screwdrivers and pliers.
  • Is able to crouch, kneel and crawl.
  • Is able to distinguish differences in texture and temperature by feel.
  • Is able to intermittently stand on feet for up to four hours with minimal rest periods.
  • Is able to react to visual alarms and instructions.
  • Is able to react to audible alarms and instructions.
  • Is capable of normal conversation.
  • Is able to pull an uncharged 1.5 inch diameter, 50’ fire hose with nozzle to full extension, and to lift a charged 1.5 inch diameter fire hose to firefighting position.
  • Is physically able to put on a Personal Flotation Devise (PFD) without assistance from another individual.
  • Has no physical limitations that would hinder or prevent the performance of duties.