This is an ON SHIP position with Norwegian Cruise Line

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Listing Date:  January, 2017

POSITION TITLE: Install Technical Director POSITION GRADE: As Negociated
MANAGERS TITLE: Manager, Production DEPARTMENT / DIV: NCS / Production Show


Manages the overall technical scope of the production from start to finish, including rehearsals in Norwegian Creative Studios to final delivery of product onboard. Deals with the designers, production staff and onboard staff. Must be well versed in all technical areas from set design to audio equipment. Reports to Manager, Production and collaborates with Install Production Manager as point person for new projects.

Must be at least 18 years old to apply.


VISION: Be the cruise line of choice.

MISSION: To provide a consistently superior cruise vacation by exceeding customer expectations and embracing our passion for innovation that delivers freedom and value for our guests, travel partners, team members and shareholders.


  • Gather all technical information from the producers and designers.
  • Forecast the technical budget to submit to the Install Production Manager.
  • Keep a technical production book with all receipts/ bids and purchases for the project.
  • Holds Design and Technical contractors & vendors to the project deadlines.
  • Review all designs and plots with Manager, Production and Director, Entertainment Technical.
  • Conduct bidding process with Manager, Productions and Install Production Manager as related to bidding for sets, lights, audio and props.
  • Prep and place any equipment orders with Manager, Production and Director, Entertainment Technical.
  • Oversee shop build of set .
  • Oversee props purchase with props master.
  • Talk with production staff on needs for rehearsal.
  • Be part of load in’s and installs of productions on ship and rehearsal.
  • Required to do ship visit to access technical areas on the ship with Director, Entertainment Technical.
  • Oversee and supervise on site install of the production on the ship.
  • Schedule all aspects of install process and onboard build with vendors & designers and onboard technical positions (Technical Supervisor for Legacy and Production Manager for Mega).
  • Run technical production meetings with Director, Entertainment Technical, Manager, Production and Install Production Manager.
  • Prepare and coordinate all the logistical aspects of the shop builds, props, lights and audio equipment.
  • Liaison between Manager, Production and outside vendors i.e. Design and Production Teams and Shops.
  • Attend all production meetings for project, including Postmortem.


  • Under direction of Manager, Production, manages capital and/or operational budgets of $250,000 to $2 million.
  • Required to travel domestically and internationally onboard NCLH vessels, visits to shops and design vendors, and to production meetings on site. Position base is your home base until rehearsal period in Studios.
  • Travel requirements include production meetings, shop visits, rehearsals in Tampa and to the NCLH fleet.
  • Liaison with a minimum of 70 people, including Creative, Production and Design team members and onboard personnel.


  • Install Technical Director reports directly to the Manager, Production at Norwegian Creative Studios.
  • Point person for Technical and Design teams collaborating with the Install Production Manager to keep the project on time, on budget and moving forward to deliver a completed production onboard that contributes to excellent ratings and customer satisfaction.
  • Maintains constant communication lines between Creative, Production and Design Teams, along with NCS management, NCLH contacts and onboard team members.
  • Tracks expenditures, reconciles and updates within established budgetary parameters under the direction of the Install Production Manager.
  • Seeks cost savings and efficiencies within the projected technical budget.
  • Oversees design and technical elements previously agreed upon.
  • Does not have the authority to make changes creatively.
  • Authority for revisions and changes to budget, creative content and design elements are permitted only by VP, Entertainment & Cruise Programs and/or Director, Entertainment Production.
  • Common challenges are maintaining timelines and achieving deadlines, connecting and liaising with independent team members, effective communications with internal and external contacts, working independently with regular oversight and maintaining professional relationships with remote team members in a diverse and unique industry.


  • Five years of experience in an entertainment supervisory position with an intellectual property or related field. Company Manager experience preferred. Cruise ship experience a plus.
  • Expertise in theater production operations, budgets and procedures as a Company Manager.
  • Ability to create, manage and oversee production budgets per established guidelines.
  • Time management and efficient organizational ability required.
  • Knowledge of cruise ship entertainment operations preferred.
  • Ability to effectively communicate with internal and external contacts, including remote team members onboard ships.
  • Strong negotiating, conflict resolution and problem-solving skills.
  • Must be able to travel onboard ships frequently and for specified periods of time, to domestic and international locations.
  • Articulate, diplomatic communications, respectful, high level of English verbal, reading and writing competency.
  • Proficiency in Microsoft Office, including Excel, Word, Outlook, Windows.


  • High School diploma required.
  • Bachelor’s degree in Theater and/or Stage Management preferred.


  • Ability to effectively and professionally communicate with internal and external contacts from a remote location (ship).
  • Critical thinking, problem solving skills required.
  • Passionate about hospitality and customer service driven.
  • Must have a professional appearance and good hygiene.
  • Respect for all co-workers and guests.
  • Pride in your work by creating positive energy, excitement and fun.
  • Able to work 7 days a week with long hours for entire contract length.
  • Demonstrate positive behaviors; smiling, being polite and courteous.
  • Able to develop a camaraderie with diverse team members.
  • Ability to live in close quarters, share limited space.


The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC). In order to qualify for a MMC, applicants must demonstrate the following physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.4 NVIC 04-8).

If the applicant has a Body Mass Index (BMI) of 40.0 or higher, or if the verifying medical practitioner doubts the applicants ability to successfully perform any of the following functions, a suitable practical demonstration is required for those functions. The verifying medical practitioner, in consultation with any other qualified practitioners he/she deems appropriate, determines whether a practical demonstration is necessary, and whether the applicant is physically competent or not physically competent.

  • Is able to maintain a sense of balance without disturbance while walking and standing.
  • Is able to climb up and down vertical ladders and stairways.
  • Is able to step over a door sill or coming up to 24 inches in height.
  • Is able to move through a restricted opening of 24 inches by 24 inches.
  • Is able to open and close watertight doors that weigh up to 55 pounds. Must be able to move hands/arms in vertical and horizontal directions, rotate wrists and reach above shoulder height to turn handles.
  • Is able to lift at least a 40 pound load off the ground, and to carry, push or pull the same load.
  • Is able to grasp and manipulate common tools such as wrenches, hammers, screwdrivers and pliers.
  • Is able to crouch, kneel and crawl.
  • Is able to distinguish differences in texture and temperature by feel.
  • Is able to intermittently stand on feet for up to four hours with minimal rest periods.
  • Is able to react to visual alarms and instructions.
  • Is able to react to audible alarms and instructions.
  • Is capable of normal conversation.
  • Is able to pull an uncharged 1.5 inch diameter, 50’ fire hose with nozzle to full extension, and to lift a charged 1.5 inch diameter fire hose to firefighting position.
  • Is physically able to put on a Personal Flotation Devise (PFD) without assistance from another individual.
  • Has no physical limitations that would hinder or prevent the performance of duties.